FAQ


IS OUR JEWELRY ONE SIZE FITS ALL?

  • Our jewelry cuff bracelets expand to fit the average woman’s wrist. Cuff bracelets measure 7 inches (medium) providing ease and comfort. Also, our statement necklaces are shaped to fit the upper neckline of most women.

DO YOU SHIP INTERNATIONALLY? 

  • No we do not at this time

HOW LONG AFTER I PLACE MY ORDER WILL IT BE SHIPPED?

  • Orders are typically shipped within 24 hours. Please allow 5-7 days for delivery in the United States. All merchandise that is being shipped within the US will ship via USPS/ FedEx

WHERE IS BLACK & GOLD FASHIONS JEWELRY PRODUCED?

  • All our jewelry is product and handmade with love in the U.S.A.

HOW DO I CARE FOR MY JEWELRY?

  • To extend the life of your products, please do not wash them in water. Simply remove before showering or swimming. Also, keep away from direct sunlight for a long time and keep in a dry, cool jewelry box

US Domestic Orders

All orders are shipped via US Postal Service or FedEx

  • Orders shipped FedEx standard ground
  • We cannot ship FedEx packages to P.O. boxes.
  • Deliveries are drop off and do not include a signature unless specified. Please make sure to provide an appropriate address for package deliveries.

Priority Mail (2-3 Days) $4.95

  • Fast and affordable shipping for packages at one low, flat rate
  • Includes tracking, proof of delivery, and insurance up to $100

Express Mail (1-2 Days) $12.95

International Orders

  • (rates price varies by destination country)

WHY IS THE BRAND CALLED BLACK & GOLD FASHIONS?

  • The colors black and gold captivates attention and adds warmth to any wardrobe. These colors are easy to adapt and that is why most people adore these colors. Our jewelry doesn't consist of all black and gold colors, but keep in mind the dominant nature of each color which translates to the name of the brand.

 

Processing Time

  • Processing all online orders the following BUSINESS DAY  and arrive  7-10 BUSINESS DAYS

Tracking

  • Once your order has been shipped, you will receive: 
    Email notification from Black & Gold Fashions containing your order number and item(s) has been shipped

You may contact us about the status of your purchase via contact page.

IS YOUR FULL COLLECTION AVAILABLE ONLINE?

  • We offer a selection of styles from each season along with exclusive styles for special request and editorial purposes.

CAN YOU CUSTOMIZE JEWELRY ORDERS?

  • At this time we do not personalized (monograms, initials and nameplates)

PRE- GIFT WRAPPING IS AVAILABLE

For gifts, we'll be happy to giftwrap for no charge!

Write "free giftwrapping" under the billing information at cart check out in the  "Notes" section.

 


PAYMENTS


You May Place An Order In 3 Ways:

  • Via online
  • Order form by clicking here, to request 
  • Call (732) 232- 7503 and speak to a customer service representative

 

Payment Methods As Follows:

  • We accept Master Card and Visa, Discover, American Express 
  • COD orders are accepted upon request and approval
  • Net terms are available upon request and approval.

 PRIVACY POLICY


Black & Gold Fashions, LLC reserves the right to use third party providers in the provision of the website and/or the goods, service materials. Any information we collect is used to provide a better shopping experience and to facilitate Black & Gold Fashions, LLC operations. We are committed to preserving your rights to privacy. We may however identify information about You (such as Your name, address, telephone number, or email address) for promotions, newsletters, giveaways or submissions. You voluntarily submit that information to us through our Contact page for communication. 

BILLING AND PAYMENT

To the extent you purchase any goods and/or services through the Website, you agree to pay for all goods and services authorized to Black & Gold Fashions, LLC.

COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We welcome your comments and feedback regarding our website, products, and our services. We do not, however, accept confidential or proprietary information through comments, feedbacks or submissions. A representative for the brand will provide a personal email for further communication. Accordingly, all comments, feedback, suggestions disclosed, submitted or offered to the website collectively, "Comments" that will become and remains our property. The disclosure, submission or offer of any comments constitutes an assignment to all worldwide rights, titles and interests and goodwill in the comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

You will not post any Comment that (a) is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; (b) bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity.

All Comments must be true, and in accordance with the rights of privacy and publicity and all federal, state and international law. You may not upload an image or any likeness of another without their consent (or the consent of their parent or guardian if they are under the age of 18). If you do so, we reserves the right to block your account, if in its sole discretion, it believes you are using it for improper purposes, or any purpose inconsistent with our business.

DISCLAIMER OF WARRANTIES

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY THE COMPANY, THE MATERIALS ON THE WEBSITE ARE PROVIDED "AS IS," AND ARE FOR USE AS CONTRACTED HEREIN. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, THE COMPANY AND ITS THIRD PARTY PROVIDERS HEREBY DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS WITH REGARD TO THE WEBSITE, THE MATERIALS, AND THE GOODS AND SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS OF MERCHANDISE, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND QUALITY OF GOODS AND SERVICES EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. THE COMPANY AND ITS THIRD PARTY PROVIDERS MAKE NO REPRESENTATIONS, GUARANTIES OR WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE WEBSITE AND THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED WITH THE WEBSITE, OR THE RESULTS YOU MAY OBTAIN BY ACCESSING OR USING THE WEBSITE AND/OR THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY AND ITS THIRD PARTY PROVIDERS DO NOT REPRESENT OR WARRANT THAT (A) THE OPERATION OR USE OF THE WEBSITE OR MATERIALS WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (B) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL YOU PURCHASE OR OBTAIN THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS; OR (C) THE GOODS, SERVICES, MATERIALS, OR THE SYSTEMS THAT MAKE THE SERVICES AND WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT NEITHER THE COMPANY NOR ITS THIRD PARTY PROVIDERS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE WEBSITE AND SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY THE COMPANY, THE WEBSITE AND THE GOODS, SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH ARE PROVIDED TO YOU ON AN "AS IS" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY RELATED TO THE QUALITY OF GOODS AND/OR SERVICES AND THE PERSONS OR BUSINESSES REFERENCED ON THE WEBSITE. YOU USE THIRD PARTY PROVIDERS AND AFFILIATED SERVICES AT YOUR PERIL AND ASSUME ALL RISKS RELATED TO USE OF SAID THIRD PARTY PROVIDERS AND SERVICES.

 


RETURNS 


RETURNS 

If you’re not satisfied with your purchase or would like to exchange an item for a different size or color, please contact Black & Gold Fashions via contact page.

We strive to ensure all Black & Gold Fashions customers are completely satisfied with their products. If you aren't completely happy with your purchase, you may notify us about your return within 14 days of the delivery date by email to be eligible for full refund. Please contact us to arrange for your return. You will be notified via email for our shipping address. Black & Gold Fashions is committed to complete our customer satisfaction. 

Please note: Black & Gold Fashions doesn't not cover the cost to ship your returned or exchanged item(s) back.

EXCHANGES

Exchanges will be processed as long as the item(s) are not used, missing parts and unpacked within the packaging. Any additional items including all paperwork, parts and accessories) with tags attached should be packed.

EXCHANGE ONLY can be done on item(s) of same price, whether necklace, bracelet or small accessories.

Be sure to include your original packing included your order number form and billing name and address clearly stating the “Reason for Return” on the back of the packing slip.

Please note: When shipping back returns, we strongly recommend you obtain your proof of posting and a tracking number. We cannot accept responsibility for lost parcels.


TERM OF USE


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Your continued use of this website constitutes your agreement to follow and be bound by the Terms of Use. Black & Gold Fashions, LLC reserves the right to change these terms or its policies relating to the website. Such changes will be effective upon being posted herein. (Last Updated January 12, 2014) A written approval to Black & Gold Fashions, LLC is need before any violation of these terms is terminated.

INTELLECTUAL PROPERTY NOTICES

All elements of the website are protected by copyright and other US laws.  Any form of copying is prohibited. No logo, graphic, sound or image from the website may be copied or re-transmitted unless expressly permitted to Black & Gold Fashions, LLC relating to the subject matter addressed herein. Publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way is forbidden.

COPYRIGHT

Black & Gold Fashions, LLC, logo, pictures, videos, testimonies and other collective work are protected under the United States copyright laws, and is the property of Black & Gold Fashions, LLC. Any reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Black & Gold Fashions, LLC. Permission is granted upon request via Contact page. Please use this page to display subject or any reasons to your inquiry with full details.

EDITORIAL POLICY

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, since the actual color you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.

Articles and features published on this website including surveys, statistics, or government sites are for educational purposes ONLY. Each sites has its' own copyright and we do not own the rights to the linked sites. These sites contain links to websites owned by third parties. These links appear as resources associated with individual subject articles. Those links are provided solely as a convenience to You and are not an endorsement by Black & Gold Fashions, LLC. We are not responsible for the content of any linked sites and makes no representations regarding the content or accuracy of materials on such sites. You visit any third-party sites using links from this site, You do so at your own risk.


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